BENGALURU: Next time you see an Amazon delivery executive in your locality or walk into a Samsung store for after-sales service, you will probably be dealing with an employee of Quess Corp — a company you most probably haven’t heard of.
Going by its latest quarterly filing, the Bengaluru-based company, which provides staffing solutions for some of the biggest brands in the country, now has the largest roster of employees and associates — 3.85 lakh — in the private sector in India.
Growing at 38% every year since 2016, Quess has shot past Tata Consultancy Services (TCS), which remains the largest overall employer with 4.46 lakh on the rolls, but of whom about 90,000 are overseas, pegging its India workforce at about 3.6 lakh, according to people briefed on the matter. TCS does not provide a geographic split of its employee base and a company spokesperson declined to comment for the story.
The development underlines a growing shift in the economy as companies like Quess have benefited from the demand for outsourced workers in areas ranging from e-commerce delivery to facilities management for commercial buildings.
There is, of course, a significant difference in the skill levels of staff at TCS, whi