NEW DELHI: The Reserve Bank of India’s (RBI’s) decision to place a 30-day moratorium on Yes Bank and cap withdrawals at Rs 50,000 created a scurry as panicked depositors queued up at the bank’s branches and ATMs across locations for the second consecutive day on Saturday, even as the Enforcement Directorate continued questioning promoter Rana Kapoor.
Customers faced difficulties as most cash-dispensing machines ran dry and withdrawals at bank branches were possible through the old and much slower token system, thereby resulting in long queues. However, customers at some branches were able to withdraw the stipulated amount of Rs 50,000 through cheques.
Depositors are also facing trouble because internet banking services are not working. Some even complained that they were unable to make payments through their credit cards.
Yes Bank said it remains available to address all queries and clarifications. Depositors are requested to get in touch with the nearest branch for any assistance.
“We would like to inform you that our ATMs are now functional. You can locate the ATM nearest to you here: https://community.yesbank.in,” read the Yes Bank tweet, tagging the twitter handles of the finance ministry and the Reserve Bank.
Meanwhile, ED continued questioning Yes Bank founder Rana Kapoor in connection with a money laundering probe