Many problems that crop up on Apple devices are fixable with software updates, but some are more serious. That appears to be the case with a “blank screen issue” affecting certain Apple Watch Series 6 units. Last week, Apple announced a service program for all affected devices, which were manufactured between April 2021 and September 2021.
Apple Watch blank screen service program
According to Apple, the screens on a limited number of 40mm Apple Watch Series 6 devices have gone blank permanently. The company didn’t explain why this happens or what exactly it plans to do to fix the problem. The good news is that Apple will fix your Apple Watch Series 6 for free if it’s eligible for the new service program.
In order to determine whether or not your device is eligible, you will need the serial number. Of course, if the screen is blank, you clearly can’t check your watch. Instead, you can find the serial number of your watch by opening the Apple Watch app on your iPhone, moving to the My Watch tab, and heading to General > About. On this page, you should see either a Serial Number or an IMEI (if you have an Apple Watch GPS + Cellular model).
You can also find the serial number on the case of your Apple Watch. On Apple Watch Series 6, remove the band and look inside the band slot to find it.
How to prepare your Apple Watch for service
If your Apple Watch Series 6 is eligible for the program, you have a few options. If you live by an