Commonwealth Bank has closed 114 branches throughout the country to handle staffing needs elsewhere and a drop in patronage during the COVID-19 pandemic.
Key points:
- Deal volumes at CBA branches have actually dropped significantly with a large boost in customers doing their banking online
- CBA says the branch closures will be temporarily and across the nation, primarily in metro locations
- Branch ATMs will still operate, the banks states
The “short-term” closures imply about 500 staff are being redeployed to call centres and online operations to help meet demand from individuals looking for financial ass