Amid current occurrences of rowdy traveler behaviour, Air India has actually customized its in-flight alcohol service policy where cabin team have actually been informed to tactfully decline additional serving of alcohol if required. The Tata group-owned airline company has actually been slapped with charges in the last couple of days by DGCA. (File image) By Press Trust of India: Amid current occurrences of rowdy traveler behaviour, Air India has actually customized its in-flight alcohol service policy where cabin team have actually been informed to tactfully decline more serving of alcohol if required. The Tata group-owned airline company has actually been slapped with charges in the last couple of days by DGCA in connection with the rowdy behaviour of guests onboard 2 global flights. According to the modified policy provided on January 19, visitors need to not be allowed to consume alcohol unless served by the cabin team which the cabin team listen to recognizing visitors that may be consuming their own alcohol. “Service of alcohols should be performed in an affordable and safe way. This consists of tactfully declining to (additional) serve a guest alcohol,” based on the policy. Air India has actually likewise released a set of ‘do’s and do n’ts’ of service rejection. Air India pee-gate: Classical dancers blast implicated over brand-new claim These need the cabin team to be respectful and prevent worth judgements and utilize tact to pleasantly notify the visitor you will not serve them anymore alcohol. Based on the policy, “do not call the visitor a ‘intoxicated’ – caution them pleasantly that their behaviour is undesirable” and do not be convinced to
Learn more