The engineer might not repair the damaged seat, the guest declared. A traveler on a Delhi-Bengaluru flight knocked Air India after getting a broken window seat regardless of paying extra cash for it. The occurrence taken place on Thursday, April 4 when the traveler discovered the damaged seat, following which the airline company employed the assistance of an engineer. The engineer, nevertheless, might not repair the damaged seat, the guest declared. He even more questioned Air India for their bad services and asked why the airline company could not even offer an appropriate seat for guests. “Paid additional 1k for a damaged window seat (22A) on Air India AI512 from DEL to BLR on 4th Apr. They called the engineer to repair it, however he could not. Is this what I paid the flight fare for? Can’t I a minimum of anticipate a correct seat after paying a lot?” the guest composed on X and likewise tagged Directorate General of Civil Aviation and Ministry Civil Aviation. See the post here: Paid additional 1k for a damaged window seat (22A) on Air India AI512 from DEL to BLR on 4th Apr. They called the engineer to repair it, however he could not. Is this what I paid the flight fare for? Can’t I atleast anticipate an appropriate seat after paying a lot? @airindia @DGCAIndia @Ministry_CA pic.twitter.com/j2vxlcRbnt– Name can not be blank (@Kaijee04) April 6, 2024 Air India responded to the guest’s tweet and asked him for the reserving information. They later on ensured him that the airline company would examine the matter and take restorative action.” Hi, thank you for sharing the information. Your feedback is essential, and we excuse disappointing expectations. We’ll examine the matter and take restorative action. Thank you for bringing this to our attention,” the airline company composed. Hi, thank you for sharing the information. Your feedback is essential, and we excuse disappointing expectations. We’ll examine the matter and take restorative action. Thank you for bringing this to our attention.– Air India (@airindia) April 6, 2024 In January this year, Shreyti Garg, a material developer, likewise highlighted the substandard in-flight centers in spite of the costly ticket costs. Taking a trip with her 2.5-year-old and seven-month-old kids, Ms Garg revealed frustration as the in-flight home entertainment and lights for 3 seats weren’t working, leaving her and her household in the dark. The damaged seats and absence of home entertainment made the journey less enjoyable than anticipated, triggering her to share her issues in an Instagram video.
Video: Passenger Gets Broken Window Seat On Air India Flight, Airline Responds – NDTV
