The brand-new research study from the Arch Collaborative is made up of findings collected from 3 rounds of interviews with Oracle Health (Cerner) clients in March, July and November 2022. Providing on pledges questioned According to KLAS scientists clients would like Oracle Health to provide on previous guarantees around earnings cycle, doctor experience and other locations. While a number of will continue with Oracle Health under their agreements, they state they are losing self-confidence in the business’s capability to carry out on its visions and therefore are uncertain of how long-lasting their relationships with the electronic health records and profits cycle management business will be. “We are on the fence about Cerner being our long-lasting partner since they are sending out blended messages although the supplier is stating all of the ideal things at their user group conferences,” one health care VP stated. “The supplier is speaking about revamping the EHR’s back end and RevElate for the cloud, however they are likewise laying off lots of staff members. For me, those things do not relate. Eventually, Cerner requires to begin pressing out some codes and driving real outcomes with their items,” the interviewee stated. Another participant was worried that RevElate’s guaranteed abilities that have yet to emerge will quickly be exceeded by other suppliers. “Ever because [RevElate] was presented in October 2021, the majority of participants– throughout all 3 rounds of interviews– have actually seen just screenshots of the software application and have actually never ever seen the system in a live environment, and some presume regarding call the item vaporware,” the KLAS scientists stated in the report. Andrea Fox is senior editor of Healthcare IT News. Email: afox@himss.org Healthcare IT News is a HIMSS Media publication. Stesha Selsky and Meg Furukawa will use more information throughout their HIMSS23 session “Building and Validating a Workload Acuity Tool.” It is set up for Wednesday, April 19, at 11:30 a.m.– 12:30 p.m. CT at the South Building, Level 4, space S404.
Health system optimism for Oracle Health dropped in 2015, states KLAS
