Samsung believes that the ‘Experience Samsung at Home’ service will enable consumers to explore and purchase the products online and get deliveries offline from their neighborhood Samsung Exclusive Stores. The company is relying on offline stores for this service.
- Last Updated: August 2, 2020, 10: 30 AM IST
Samsung has announced a rather cool new initiative for customers in India, wherein the company will provide a demo of the Samsung Galaxy phones to potential customers, in the comfort of their home. It is called the ‘Experience Samsung at Home’ service and this covers all Samsung Galaxy smartphones, tablets and wearables that the company currently sells in India. This is designed to help customers experience and buy smartphones, tablets and wearables without having to step out of their homes as the Coronavirus pandemic continues to make the rounds. Samsung is roping in the services of offline stores for the ‘Experience Samsung at Home’ service.
Samsung has a new Experience Samsung at Home’ service portal where you can share your contact details. A Samsung Exclusive Store nearest to your location will contact you within 24 hours to understand what Galaxy phones, tablets or wearables you are considering, and confirm an appointment time at your home. Samsung sales all their Experience Consultants (SEC) are trained to follow the proper safety and sterilization guidelines in line with the COVID prevention regulations. You can select the products after the demo, and they will be delivered to your home. “We have taken a number of measures to ensure consumer saf