The moms and dads of a 12-year-old Sydney schoolgirl who took her life following accusations of unrelenting bullying last month feel they were revealed “no compassion” throughout a conference with the school’s principal. Charlotte O’Brien passed away by suicide on September 9 after supposedly suffering years of torture and harassment at Santa Sabina College in Strathfield and on social networks. A month later on, Charlotte’s sad moms and dads Mat and Kelly state they have actually met the school’s principal, however were puzzled at what they state was “no compassion” throughout the 20-minute conference. Know the news with the 7NEWS app: Download today Mat informed Ben Fordham’s 2GB program on Tuesday it had actually taken them weeks to arrange a conference with the school’s principal. “That twinkle of hope that anything favorable to come from that conference was compressed the minute we got here,” he stated. Mat discussed how “exceptionally tough” it was to stroll through the school gates loaded with girls their child’s age. “We needed to browse ourselves throughout the school premises, surrounded by other ladies in their school uniform, understanding that we will never ever see our child once again. That was exceptionally difficult for us,” he stated. “We showed up there and met the principal. When I shared the feedback, she wasn’t thinking about getting that. The feedback was interrupted. It was marked down. It was disagreed with. “I sat throughout the space from a woman (the principal) that revealed myself and the rest of the household no feeling or compassion at all.” Mat included the principal did not provide any sort of apology for what occurred to their child, and stated “there was no responsibility at all”. Charlotte O’Brien passed away by suicide on September 9 Credit: Supplied “The concerns we desired responded to were merely not responded to at all,” he stated. “We were delegated reveal ourselves out of the school ground.” “The last image that I will have of that school was as I looked behind me, Kelly was bring some products of Charlotte’s and enjoying her capture herself which box through those closed gates was among the hardest things that I’ve seen. “Kelly got in the automobile which was the worst I had actually seen her given that the funeral service. She stated to me “I felt my child’s life did not matter”. 7NEWS. com.au has actually approached Santa Sabina College for remark. Santa Sabina College primary Paulina Skerman formerly stated the school was continuing to support Charlotte’s household through their “inconceivable sorrow” and was dealing with youth psychological health structure Headspace. “These matters are constantly complicated and we constantly operate in collaborations with households to support our trainees,” she stated. Charlotte O’Brien passed away in an act of self-harm on September 9. Credit: 7NEWS Charlotte’s moms and dads had actually formerly stated they raised bullying issues numerous times with the school and although the school examined, no more action was taken. “One day she simply rupture into tears and she stated ‘everyone dislikes me. I’m a beast. I’ve got no pals. They’re so imply to me’,” Kelly informed 2GB. In a note before her death, Charlotte called out the bullying she had actually gotten at the school and asked her moms and dads to inform the school, Kelly stated. The mourning mom revealed the heartbreaking e-mail she sent out the school following Charlotte’s death. “I was terrified to identify it bullying however that’s precisely what it was,” she stated. “I asked the school to step in with these women and now she is gone permanently.” If you require assistance in a crisis, call Lifeline on 13 11 14. For more info about anxiety contact beyondblue on 1300224636 or talk with your GP, regional health expert or somebody you trust.